Terms, in plain English

These are the same terms we send you by email before your site goes up on your domain. You agree to them by replying “yes, go live”.

These terms are between your business and Leon Allende Lira, who runs Level & Mortar as a one-person studio. “We” means Leon Allende Lira.

1. Price: $39 a month. No setup fee. Your website, hosting, upkeep, small changes and a monthly tune-up for Google and AI search are included. If we register a domain for you, its cost is added to your monthly invoice, at cost.
2. Before your site is up, you pay nothing. You get up to 2 rounds of changes.
3. We register your domain if you don’t have one, put the site on it with a small “preview” bar on top and send you a PayPal invoice for your first month: $39, plus the domain’s monthly cost if we registered one (card or PayPal), due in 7 days. If you don’t pay, we take it down and you owe nothing.
4. When you pay, the site goes fully live that day: the bar goes away, Google can find it, and the contact form sends to your email. That day is day 0.
5. After that, one invoice each month: $39, plus the domain’s monthly cost if we registered one. Nothing is ever charged automatically.
6. No refunds: payments already made aren’t refunded. You can cancel any time by replying “cancel”, with no cancellation fee, and nothing more is charged after the month you paid for, except the rest of the domain’s current year if we registered your domain (see below).
7. Cancel any time by replying “cancel”. No cancellation fee. Everything stops at the end of the month you paid for: the site goes offline.
8. If you don’t have a domain, we register one for you (the web address you choose) and add its cost to your monthly invoice, at cost: what it costs us plus the payment fees and taxes on it, spread over 12 months, with no markup (about $1.40–1.60 a month for a .com). If you already have a domain, we use yours and there’s no domain charge. If you cancel before the domain’s current year is paid off, the rest of that year goes on your last invoice. Then we transfer the domain to you at no cost if you want it; from then on, its yearly renewal is yours to pay.
9. You can ask for a change any time by replying to an email. Up to 2 small changes a month (text, photos, hours, prices) are included, ready in 2-3 business days.
10. Every month we check your site and tune it for Google and AI search (SEO): clear, accurate information about your services, the area you serve and your hours.
11. If an invoice is 14 days late, we email you. If it’s still unpaid 7 days later, the site shows a simple “back soon” page with your phone number. Nothing is deleted.
12. We can’t promise Google rankings, leads or a set number of calls. If something goes wrong, the most we owe you is what you paid us in the last 12 months.
13. You approve the photos, reviews and information on your site.
14. Not included: redesigns, ads, online booking or payments. We quote extra work before we do it.
15. Prices in US dollars.

Questions

Email studio@levelandmortar.com. We usually reply within one business day.